Genting Rewards Safe Management Measures

Genting Rewards Safe Management Measures

Memorable moments you can cherish safely


As an SG Clean accredited casino, the health, safety and well-being of our guests and team members are always our top priority.

RWS adopts the Vaccination-differentiated Safe Management Measures (VDS) and provides a suite of stringent and comprehensive safe management measures have been implemented in accordance with the national guidelines.

We are fully committed to ensuring guests are protected every step of their journey from the moment they arrive based on the three principles of Safe Entry, Safe Experience and Safe Environment:

  • Thorough cleaning, sanitisation and disinfection of all high touch points, surfaces and common areas in the casino, with intensified frequency. These include all gaming tables, electronic gaming machines, tables and seats in lounges and restaurants.
  • Across the casino, antimicrobial coating, which is effective in eliminating 99.9% of bacteria and viruses, is extensively applied to all surfaces.
  • Hand sanitisers are widely available. Dealers are required to disinfect hands before entering and exiting pits, and after handling items from patrons.

We have also consulted closely with medical experts to introduce enhanced safety features. For example, we explored and adopted industry-leading measures to provide as much fresh air circulation as possible to maintain optimal air quality in the casino that exceeds the standards of commercial facilities. Leveraging technology and innovation, we achieved this by increasing the supply of fresh air through a combination of HEPA (high efficiency particulate air) air filters, Ultraviolet C treatment and air ionisers deployed across the gaming floor.

Frequently Asked Questions

In line with the latest Covid-19 regulations, only fully vaccinated guests may enter the casino.

You may resume mask-off activities (i.e. consumption of F&B and smoking in smoking zones)in the casino, however you must MASK UP when not consuming F&B or smoking.

Your vaccination status is reflected in the TraceTogether app or in HealthHub.

Please present your app to verify your vaccination status when requested by our Team Members.

For guests who have been vaccinated overseas, please bring along hard copies of the relevant documents as your vaccination status may not be reflected in the TraceTogether app or in HealthHub.

Those vaccinated with the following are considered fully vaccinated in Singapore:

  • Pfizer-BioNTech/Comirnaty
  • Moderna
  • Vaccines in WHO’s emergency use list, such as AstraZeneca, Sinopharm and Sinovac
  • Refer to this link for Accepted COVID-19 Vaccinations for Entry

Yes. To ensure the safety of everyone during this period, the following safety measures are in place.

  • Contactless transaction (RFID card reader at table games/cage, card reader at F&B outlets.)
  • High touch areas are treated with antimicrobial coating.
  • Cleaning / disinfecting of common areas are done every 2 hours.
  • Playing cards are disposed after two hours of use.
  • Increase supply of fresh air through a combination of HEPA (high efficiency particulate air) air filters, Ultraviolet C treatment and air ionisers deployed across the gaming floor.