Notice: We are upgrading our system to enhance your web experience. During this scheduled maintenance, the Genting Rewards Portal will be temporarily unavailable on 18/03/2026 00:00 hrs - 10:00 hrs. Thank you for your patience and understanding.
If you have forgotten your 4-digit Membership PIN, please approach our Membership Kiosks / Counters
If you are encountering issues with your OTP, please email us at vipreservations@rwsentosa.com and quote "OTP" for assistance.