Our team of specially-trained Responsible Gambling (RG) Ambassadors provides assistance and information on responsible gambling.
Resorts World™ Sentosa aims to provide patrons with an enjoyable gaming experience by encouraging responsible gambling and is committed to the prevention of problem and underage gambling in our premises.
We are committed to ensure regulatory compliance with all applicable laws and regulations and to collaborate with the government, responsible gambling bodies and the community to minimize any negative social impacts due to gambling in the casino.
The Committee comprises representatives from our senior management team. They take the lead in setting strategic direction and drive implementation for our responsible gambling initiatives. The Committee also reviews the effectiveness of our measures implemented.
Our Independent Advisory Panel comprises experts in the areas of prevention of problem gambling and addiction. They share their insights and knowledge of emerging social concerns and economic issues associated with problem gambling which helps us strategise our responsible gambling initiatives.
Singapore Citizens and Permanent Residents may apply and check status for Casino Self-Exclusion or Voluntary Visit Limit via our self-service kiosks at Members Lounge using SingPass. Alternatively, you may approach our RG Ambassadors for assistance.
You can speak with our RG Ambassadors in the privacy of our 24-hour private lounges or pick up brochures on responsible gambling. The lounges are equipped with facilities for patrons to take an online assessment on their risk of problem gambling.